Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Career development opportunities
Job Description
Kroger is a premier leader in the grocery industry, rooted in a rich history that began more than a century ago in Cincinnati as a small grocery store. Today, Kroger stands as the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different banner names. This expansive network showcases Kroger’s commitment to excellence in providing fresh, quality food while fostering connections within the communities it serves. Kroger’s mission, "To Feed the Human Spirit," encapsulates its dedication not only to nourishing customers but also to promoting diversity, inclusion, and respect within its workforce. The company’s core values—respect, honesty,... Show More
Job Requirements
- High school diploma or equivalent
- excellent customer service skills
- ability to perform job functions with or without reasonable accommodation
- ability to work in a fast-paced and sometimes stressful environment
- ability to manage conflict reasonably and cooperatively
- ability to act honestly and with integrity
- ability to follow directions and seek help as needed
Job Qualifications
- Excellent customer service skills
- ability to communicate effectively with customers and team members
- knowledge of food safety and sanitation guidelines
- ability to operate coffee shop equipment such as espresso machines and blenders
- teamwork and collaboration skills
- ability to manage conflict in a nonconfrontational manner
- honesty and integrity in handling customer and business information
- ability to follow directions and seek assistance when necessary
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees ethically and fairly
- promote an inclusive work environment
- offer the right products at the right time with fair and accurate pricing
- answer customer questions and make product suggestions
- collaborate with associates to achieve store goals
- prepare beverages to recipe and customer request
- provide product samples
- ensure product freshness and quality
- use coffee shop equipment properly
- label, stock and inventory merchandise
- report product ordering and shipping discrepancies
- comply with safety procedures and food safety regulations
- perform preventive maintenance on equipment
- report customer or employee accidents and safety risks
- manage conflict cooperatively
- act with honesty and integrity
- follow directions and seek assistance when needed
- provide support to minors, individuals with special needs, and older adults
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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