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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.40 - $26.35
Work Schedule
Flexible
Benefits
Healthcare coverage
Medical
Dental
Vision
Prescription coverage
flexible scheduling
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
Industry-leading training programs
career pathways
Job Description
King Soopers, based in Colorado, is a prominent grocery store chain that has been serving customers since its merger with The Kroger Company in 1983. With over 115 stores across Colorado and Wyoming, King Soopers is a vital part of the local community and a trusted destination for quality food and exceptional customer service. As a member of the Kroger family of companies, King Soopers is committed to diversity, inclusion, and sustainability, reflecting Kroger's mission to Feed the Human Spirit. The company is dedicated to fostering a welcoming and safe environment where customers can find fresh products, fair pricing, and... Show More
Job Requirements
- Excellent customer service skills
- Previous comparable experience preferred but not required
- Ability to create a welcoming and inclusive environment for customers
- Ability to prepare beverage selections according to recipes and standards
- Knowledge or willingness to learn about coffee shop products and equipment
- Ability to work cooperatively and promote teamwork
- Ability to adhere to safety and food quality standards
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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