Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.38 - $22.53
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fred Meyer is a well-established retail company based in Portland, Oregon, that has been proudly serving customers across over 120 stores throughout Oregon, Washington, Idaho, and Alaska. Since merging with The Kroger Company in 1998, Fred Meyer has become a vital part of the Kroger family of companies, committed to bringing together diverse teams with a shared passion for food and people. As part of this larger family, the company’s mission, "To Feed the Human Spirit," is built on creating exceptional experiences for customers, communities, and employees, with food at the center of their purpose.
Fred Meyer values its p... Show More
Fred Meyer values its p... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work flexible shifts including weekends and holidays
- Must be able to perform essential job functions with or without reasonable accommodation
- Ability to communicate effectively with customers and team members
- Ability to maintain cleanliness and safety standards
- Ability to follow company policies and procedures
- Ability to handle conflict professionally and cooperatively
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to create welcoming and inclusive customer environments
- Knowledge of beverage preparation and food safety standards
- Ability to collaborate effectively with team members
- Ability to operate coffee shop equipment including espresso machines, blenders, and kitchen appliances
- Strong communication skills to answer customer inquiries and make product suggestions
- Ability to manage time efficiently in a fast-paced environment
- Commitment to uphold company core values including respect, honesty, integrity, diversity, inclusion and safety
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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