Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.40 - $25.11
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
King Soopers is a leading grocery store chain based in Colorado, proudly serving communities with over 115 locations throughout Colorado and Wyoming. Established and merged with The Kroger Company in 1983, King Soopers has become a trusted retailer known for its commitment to providing exceptional customer experiences and fostering diverse, inclusive teams passionate about food and community service. As a part of the Kroger family, King Soopers embraces a culture centered on values such as respect, honesty, integrity, diversity, inclusion, and safety. These core values shape the way employees interact with customers, team members, and the communities they serve, ensuring... Show More
Job Requirements
- Excellent customer service skills
- Ability to perform the essential functions of the role with or without reasonable accommodation
- Ability to work cooperatively in a high-paced environment
- Ability to manage conflict in a nonconfrontational manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary to resolve issues
- Must be able to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Previous comparable experience preferred
Job Qualifications
- Excellent customer service skills
- Knowledge of product offerings and customer engagement techniques
- Ability to operate beverage preparation and kitchen equipment
- Strong communication and interpersonal skills
- Ability to work cooperatively in a team environment
- Basic math skills for handling transactions
- Ability to follow safety and food handling guidelines
- Conflict management skills
- Ability to maintain honesty and integrity
- Experience in a customer-facing role preferred but not required
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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