Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $22.97
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Job Description
Ralphs is a well-established supermarket chain based in California, renowned for its commitment to delivering exceptional customer service and high-quality products. Having merged with The Kroger Company in 1998, Ralphs operates over 180 stores throughout the state, making it a prominent and trusted name in the grocery retail industry. The company emphasizes a culture centered on respect, honesty, integrity, diversity, inclusion, and safety, reflecting its dedication to fostering an ethical and inclusive work environment. Ralphs is part of the Kroger family of companies, which collectively strives to feed the human spirit by bringing together passionate and diverse teams focused on... Show More
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in high-paced and sometimes stressful environments
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Previous comparable experience preferred
- Knowledge of coffee shop operations and beverage preparation preferred
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Answer questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold
- Collaborate with associates and promote teamwork
- Prepare beverage selections to recipe and standards
- Tender transactions using company best practices
- Offer product samples and inform customers of specials
- Provide customers with fresh and correctly portioned products
- Recommend coffee shop items
- Use all coffee shop equipment according to company guidelines
- Check product quality and review sell-by dates
- Label, stock and inventory department merchandise
- Report product ordering and shipping discrepancies
- Comply with safety procedures and food safety regulations
- Practice preventive maintenance on equipment
- Report safety risks and illegal activity
- Manage conflict reasonably and cooperatively
- Act with honesty and integrity
- Follow directions and seek assistance when necessary
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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