Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Job Description
Kroger, a renowned and historic grocery company, traces its origins back to a single small store in Cincinnati over a century ago. Since then, Kroger has grown exponentially, becoming the largest grocer in the United States. With nearly 2,800 stores spread across 35 states and operating under 28 different brand names, Kroger has established itself as a leader in the retail grocery industry. As America's grocer, Kroger prides itself on its dedication to serving diverse communities while embracing a passionate culture centered on food and people. Proudly guided by the mission "To Feed the Human Spirit," Kroger combines a rich... Show More
Job Requirements
- Minimum of excellent customer service skills
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to work in a high-paced and sometimes stressful environment
- Commitment to ethical conduct and integrity
- Ability to follow directions and seek assistance when necessary
- Availability for flexible scheduling in both part-time and full-time roles
- Basic literacy and math skills to handle transactions
- Willingness to collaborate and communicate effectively with team members
- Physical ability to use kitchen equipment and stock merchandise
- Adherence to food safety and store safety procedures
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in a team environment
- Knowledge of product offerings and ability to assist customers
- Effective communication skills
- Ability to prepare beverages according to standards
- Familiarity with food safety regulations
- Ability to use kitchen equipment properly
- Basic math and cash handling skills
- Ability to manage conflicts nonconfrontationally
- Commitment to company core values including respect, honesty, integrity, diversity and inclusion
- Willingness to learn and adapt in a fast-paced environment
- Strong attention to detail and organizational skills
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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