Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $16.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Employee Discounts
Tuition Reimbursement
Job Description
Kroger is a leading grocery retail company in the United States, with humble beginnings dating back to a small grocery store in Cincinnati over a century ago. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different names, making it the nation’s largest grocer. With food at the heart of everything we do, our goal is to bring diverse teams passionate about food and people together with one common purpose: to feed the human spirit. Kroger prides itself on its deep roots in the community, dedication to innovation, and commitment to creating exceptional experiences for customers, employees, and... Show More
Job Requirements
- Excellent customer service skills
- ability to create a welcoming, inclusive environment
- basic knowledge of grocery store products
- ability to follow company policies and procedures
- physical ability to use kitchen and coffee equipment
- strong interpersonal skills and teamwork
- ability to handle cash transactions accurately
- ability to adhere to food safety and health regulations
- willingness to report safety risks or violations
- ability to manage conflict in a reasonable manner
- capability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- knowledge of products sold within the department
- ability to operate coffee shop equipment including kitchen equipment, espresso machine, blender, computerized scale and steamer
- ability to prepare beverage selections to recipes and customer specifications
- strong teamwork abilities
- effective communication skills
- ability to follow safety and food handling guidelines
- capability to manage conflict cooperatively
- honest and ethical work conduct
- basic math and transaction handling skills
- ability to maintain inventory and perform product quality checks
- adaptability to a high-paced work environment
- commitment to company core values of respect, honesty, integrity, diversity, inclusion, and safety
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- collaborate with associates and promote teamwork to help achieve company/store goals
- prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- tender transactions using company best practices
- offer product samples to help customers discover new items or products for which they inquire about
- inform customers of coffee shop specials
- provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- recommend coffee shop items to customers to ensure they get the products they want and need
- use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- prepare, package, label and inventory ingredients in merchandise
- check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- label, stock and inventory department merchandise
- report product ordering/shipping discrepancies to the department manager
- stay current with present, future, seasonal and special ads
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- adhere to all food safety regulations and guidelines
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential job functions of this position with or without reasonable accommodation
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Job Qualifications
Experience
No experience required
Job Location
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