Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $16.75
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
training programs
Job Description
Fry's Food Stores, based in Arizona, is a well-established grocery store chain that has been proudly serving customers since merging with The Kroger Company in 1983. As part of the Kroger family of companies, Fry's benefits from decades of retail experience, innovation, and commitment to customer service. The company operates over 120 stores throughout Arizona, providing a diverse shopping experience focused on delivering quality food and exceptional service to the community. Fry's is dedicated to creating an inclusive work environment that values respect, honesty, integrity, diversity, inclusion, and safety. These core values guide the company in fostering a team-oriented culture... Show More
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Knowledge of products sold within the department
- Ability to operate coffee shop equipment such as espresso machine, blender and steamer
- Ability to work cooperatively in a team environment
- Strong communication and interpersonal skills
- Ability to follow company guidelines and procedures
- Basic math skills for handling transactions
- Knowledge of food safety regulations
- Ability to manage conflict in a nonconfrontational manner
- Ability to act with honesty and integrity
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate management of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity including robbery, theft, or fraud
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions with or without reasonable accommodation
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
No experience required
Job Location
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