Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.75 - $13.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
flexible scheduling
Job Description
Dillons is a distinguished grocery store chain based in Hutchinson, Kansas, operating over 60 stores statewide and proudly merged with The Kroger Company in 1983. As a part of Kroger family of companies, Dillons embraces diversity and a passion for both food and people, adhering to a collective mission: To Feed the Human Spirit. The company is known for its longstanding history of innovation and commitment to creating extraordinary customer experiences, placing food at the core of its business. Dillons fosters an inclusive workplace where diversity is celebrated and associates are valued, reflecting its core values of respect, honesty, integrity,... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work cooperatively in a fast-paced environment
- Ability to follow safety and food handling guidelines
- Capability to operate kitchen and coffee equipment
- Ability to communicate effectively with customers and team members
- Must be able to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to create a welcoming environment for customers
- Knowledge of product inventory and ability to make suggestions
- Teamwork and collaboration skills
- Ability to operate coffee shop and kitchen equipment
- Familiarity with safety programs and food safety regulations
- Ability to manage conflicts in a nonconfrontational manner
- Strong communication and interpersonal skills
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek help when needed
- Ability to provide support to diverse customer groups
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products and the correct portion size to prevent shrink
- Recommend coffee shop items to customers
- Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures
- Identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate manager of repair needs
- Notify management of customer or employee accidents
- Report safety risks, issues or illegal activity including robbery, theft, or fraud to management
- Work cooperatively in high paced and sometimes stressful environment
- Manage conflict reasonably and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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