Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Ralphs is a well-established grocery store chain based in California and merged with The Kroger Company in 1998. Serving customers across more than 180 stores throughout the state, Ralphs is deeply committed to providing quality products and exceptional service to its diverse clientele. As part of the Kroger family of companies, Ralphs brings together passionate teams dedicated to the food industry with a shared goal: To Feed the Human Spirit. This mission is reflected in their innovative approach, placing food and community at the heart of their operations. Ralphs continues to thrive by creating incredible experiences not just for customers,... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous comparable experience desired
- Excellent customer service skills
- Ability to work flexible schedules including part-time
- Ability to perform essential job functions with or without reasonable accommodation
- Understanding of safety and food handling regulations
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in a high-paced and stressful environment
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Experience in customer service roles preferred
- Knowledge of food safety and handling preferred
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Prepare beverage selections to recipe and standards
- Offer product samples and inform customers of specials
- Maintain product freshness and proper portion sizes
- Use coffee shop equipment safely and properly
- Label, stock, and inventory department merchandise
- Report product ordering and shipping discrepancies
- Comply with safety programs and food safety regulations
- Practice preventive maintenance and notify management of repair needs
- Manage conflict in a reasonable and cooperative manner
- Support and assist customers including minors and individuals with special needs
- Follow directions and seek assistance when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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