Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
career training
Job Description
Fry's Food Stores, based in Arizona, has been a staple in the community since merging with The Kroger Company in 1983. With over 120 stores throughout Arizona, Fry's Food Stores combines the strength of a large, reputable company with a strong local presence that values community connections and customer satisfaction. As part of the Kroger family, Fry's Food Stores is committed to diversity, inclusion, safety, and delivering high-quality products and services to every customer. The company prides itself on fostering a work environment where respect, honesty, integrity, and teamwork are foundational values.
The role offered is centered around providing excepti... Show More
The role offered is centered around providing excepti... Show More
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to create a welcoming and inclusive environment for customers
- Knowledge of product preparation and safety standards
- Ability to operate kitchen and coffee shop equipment properly
- Strong teamwork and communication abilities
- Ability to manage conflict in a nonconfrontational and cooperative manner
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek assistance as needed
- Ability to provide support to diverse customer groups including minors, individuals with special needs, and older adults
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review 'sell by' dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
No experience required
Job Location
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