Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $20.25
Work Schedule
Flexible
Benefits
health care
Dental Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Career development opportunities
Job Description
Qualify Food Centers (QFC) is a well-established supermarket chain based in Washington, operating as a proud member of The Kroger Company family since its merger in 1998. With 59 stores located throughout Washington and Oregon, QFC has built a reputation for delivering exceptional food experiences while fostering an inclusive and welcoming community atmosphere. As part of Kroger, QFC benefits from decades of industry expertise, innovation, and a deep commitment to feeding the human spirit – a mission that places customers, communities, and employees at the heart of everything they do.
QFC’s commitment to quality extends beyond just foo... Show More
QFC’s commitment to quality extends beyond just foo... Show More
Job Requirements
- Minimum: Excellent customer service skills
- Desired: Previous comparable experience
- Ability to work in a fast-paced, sometimes stressful environment
- Ability to manage conflict in a cooperative and reasonable manner
- Honesty and integrity with customer and business information
- Ability to follow directions and seek help when necessary
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Strong communication skills for interacting with customers and team members
- Ability to follow directions carefully and seek assistance when necessary
- Knowledge of food safety regulations is a plus
- Previous comparable experience is desirable but not required
- Genuine interest in helping customers and team members
- Ability to handle equipment safely and adhere to safety procedures
Job Duties
- Provide exceptional customer service in a safe and clean environment to ensure customer return
- Treat customers and employees fairly and ethically while promoting an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate company core values of respect, honesty, integrity, diversity, inclusion and safety
- Answer customer questions and make product suggestions within the department and store
- Prepare beverage selections and food items to recipe and customer requests using proper equipment
- Tender transactions using company best practices
- Offer product samples and inform customers about store specials
- Provide customers with fresh products and correct portion sizes to prevent shrink
- Recommend coffee shop items to meet customer needs
- Use all coffee shop equipment such as refrigerators, freezers, slicers, and ovens according to guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality for freshness and review sell by dates
- Properly use kitchen equipment including espresso machines, blenders, scales and steamers
- Label, stock and inventory department merchandise
- Report product ordering and shipping discrepancies to management
- Stay current with product ads and promotions
- Reinforce safety programs, comply with procedures, identify unsafe conditions and notify management
- Adhere to food safety regulations and guidelines
- Conduct preventive maintenance and notify managers of needed repairs
- Report customer or employee accidents, safety risks or illegal activity
- Work cooperatively in a high paced and sometimes stressful environment
- Manage conflict reasonably and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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