Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.50
Work Schedule
Flexible
Benefits
Health care benefits
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Retirement Plan
Training and Development
Job Description
Fred Meyer, based in Portland, Oregon, is a well-established retail company that has merged with The Kroger Company since 1998. Operating over 120 stores across Oregon, Washington, Idaho, and Alaska, Fred Meyer is renowned for its comprehensive shopping experience that combines groceries, apparel, home goods, and more under one roof. As part of the Kroger family of companies, Fred Meyer embraces a mission to "Feed the Human Spirit," focusing on delivering exceptional customer service, innovative solutions, and community engagement. The company prides itself on its core values, including respect, honesty, integrity, diversity, inclusion, and safety, making it a vibrant and... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Ability to follow directions and seek assistance when necessary
- Ability to act with honesty and integrity
- Must be able to perform essential job functions with or without reasonable accommodation
- Willingness to comply with safety and food handling procedures
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high-paced environments
- Knowledge of product inventory and food safety standards
- Strong communication skills
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Willingness to learn and adapt
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate manager of repair needs
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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