Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee discount
Tuition Reimbursement
flexible scheduling
Job Description
Fry's Food Stores, based in Arizona, is a well-established grocery chain that proudly serves customers through over 120 locations across the state. Since merging with The Kroger Company in 1983, Fry's has been a pivotal part of the Kroger family of companies, benefiting from a rich legacy of innovation and a shared commitment to customer satisfaction. As part of a large national network, Fry's combines the strengths of local knowledge and community engagement with the resources and expertise of one of the largest retailers in the country. The company values diversity, inclusion, integrity, and community responsibility, striving to create a... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Willingness to adhere to food safety regulations
- Ability to operate kitchen and coffee shop equipment
- Strong communication and interpersonal skills
- Ability to work cooperatively with team members
- Must be able to perform the essential functions of this job with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to create welcoming and inclusive environment for customers
- Knowledge of product preparation and handling
- Strong teamwork and collaboration skills
- Ability to manage conflict professionally
- Integrity and honesty in dealings with customers and business information
- Ability to follow directions and seek assistance when needed
- Ability to operate coffee shop and kitchen equipment safely
- Commitment to food safety and compliance standards
- Ability to work effectively in a fast-paced environment
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review 'sell by' dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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