Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Tuition Reimbursement
Employee Discounts
flexible schedule
Employee assistance program
Job Description
Fry's Food Stores, a proud member of The Kroger Company family, has been a cornerstone of Arizona's retail grocery market since its merger with Kroger in 1983. Serving communities through over 120 convenient locations across Arizona, Fry's is committed to offering a diverse range of products and exceptional customer experiences rooted in quality, value, and local engagement. As a part of Kroger, Fry's enjoys the strength and resources of one of the United States' largest supermarket chains, allowing it to combine the best of national scale and local insight. The company's mission revolves around feeding the human spirit by not... Show More
Job Requirements
- High school diploma or equivalent preferred
- Must have excellent customer service skills
- Ability to work flexible scheduling including weekends and holidays
- Ability to communicate clearly and effectively
- Physical ability to stand and perform duties for extended periods
- Must be able to perform essential job functions with or without reasonable accommodation
- Previous comparable experience preferred
Job Qualifications
- Excellent customer service skills
- Ability to create a welcoming and inclusive environment for customers
- Ability to maintain knowledge of products and respond to customer questions
- Ability to collaborate effectively with team members
- Experience with operating coffee shop equipment preferred
- Ability to follow safety regulations and procedures
- Strong communication and interpersonal skills
- Ability to manage conflict in a reasonable, nonconfrontational manner
- Demonstrated honesty and integrity
- Ability to work in a fast-paced environment
- Willingness to learn and adapt
- Basic math skills for transaction handling
Job Duties
- Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit
- Treat customers and employees in a fair and ethical manner, promoting an inclusive work environment
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products
- Inform customers of coffee shop specials
- Provide customers with fresh products with correct portion sizes to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label, and inventory ingredients and merchandise
- Check product quality to ensure freshness and review sell by dates
- Properly use kitchen equipment including espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering and shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by inspecting equipment and reporting repair needs
- Notify management of customer or employee accidents and all safety risks or illegal activity
- Work cooperatively in high paced and sometimes stressful environment
- Manage conflict reasonably and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve customer and business issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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