Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $15.50
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
flexible scheduling
Employee assistance program
Tuition Reimbursement
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a prominent grocery store chain that has been serving customers across multiple states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Established as part of the Kroger Company since 1998, Smith's prides itself on its commitment to quality, community, and customer satisfaction. As a leading retailer, the company continuously innovates and enhances the shopping experience while embracing its core values centered around respect, honesty, integrity, diversity, inclusion, and safety. Smith's is more than just a grocery store—it is a community hub where employees and customers alike feel... Show More
Job Requirements
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in a high paced environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Knowledge of products sold within the department
- Ability to answer customer questions and make product suggestions
- Ability to collaborate with associates and promote teamwork
- Experience in preparing beverage selections and handling transactions
- Ability to use coffee shop equipment such as refrigerators, ovens, espresso machines, blenders, and steamers
- Knowledge of food safety regulations and guidelines
- Ability to maintain product quality and freshness
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and potentially stressful environment
- Ability to manage conflict in a reasonable manner
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek help when needed
- Ability to provide support to diverse customer groups including minors and individuals with special needs
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner promoting an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Answer questions regarding products sold within the department and throughout the store
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products and inform customers of specials
- Provide customers with fresh products that they have ordered and correct portion sizes to prevent shrink
- Recommend coffee shop items to customers to ensure they get what they want and need
- Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness and review sell-by dates
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock, and inventory department merchandise
- Report product ordering and shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify management of repairs
- Notify management of customer or employee accidents and report safety risks or illegal activity
- Work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve issues
- Provide support and assistance through interaction with minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: