Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger began as a small grocery store in Cincinnati over a century ago and has since grown into the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different local store names. Known as America’s grocer, Kroger is committed to bringing together diverse teams that share a passion for food and people, all united by a singular mission: To Feed the Human Spirit. Kroger’s history is rooted in innovation, working tirelessly to create exceptional experiences for customers, communities, and employees alike. Food is at the heart of everything Kroger does, and the company values respect, honesty, integrity,... Show More
Job Requirements
- Excellent customer service skills
- ability to work cooperatively in high paced and stressful environments
- ability to manage conflict in a reasonable and cooperative manner
- act with honesty and integrity
- follow directions and seek assistance when necessary
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- previous comparable experience preferred
- knowledge of grocery and coffee shop products
- ability to use kitchen and coffee equipment
- teamwork and collaboration skills
- ability to work in a fast-paced, sometimes stressful environment
- honesty and integrity
- strong communication skills
- ability to manage conflict peacefully
- understanding of safety procedures and regulations
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees fairly and ethically
- promote an inclusive work environment
- provide accurate product information and recommendations
- prepare beverage selections to recipes and customer requests using proper equipment
- offer product samples and inform customers of specials
- maintain product freshness and portion control to prevent shrink
- operate coffee shop equipment like refrigerators, ovens, espresso machine, and blender following guidelines
- label, stock, and inventory merchandise
- report product ordering and shipping discrepancies to management
- adhere to food safety regulations and report safety risks promptly
- practice preventive maintenance and report equipment issues
- manage conflict in a cooperative and nonconfrontational manner
- support and assist minors, individuals with special needs, and older adults
- follow directions and seek assistance when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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