Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $16.75
Work Schedule
Flexible
Benefits
Health care benefits
Paid Time Off
Mental Health Resources
401(k) Plan
Life insurance
Annual bonus
associate discounts
Tuition Reimbursement
training programs
Job Description
King Soopers, based in Colorado, is a prominent grocery store chain that has proudly served customers since its merger with The Kroger Company in 1983. Operating over 115 stores across Colorado and Wyoming, King Soopers is an integral part of the Kroger family of companies, known for its commitment to community, innovation, and bringing people together through food. The company prides itself on fostering a diverse and inclusive workplace where respect, honesty, integrity, and safety form the core values that guide both customer and employee interactions. King Soopers operates in an environment where people matter, aiming to deliver exceptional service... Show More
Job Requirements
- High school diploma or equivalent preferred
- Excellent customer service skills
- Ability to work cooperatively in a fast-paced environment
- Ability to perform physical tasks associated with the role
- Ability to maintain cleanliness and safety standards
- Ability to follow directions and seek assistance when necessary
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in a fast-paced environment
- Knowledge of product preparation and use of related equipment preferred
- Ability to communicate effectively with customers and team members
- Commitment to upholding company core values such as respect, honesty, integrity, diversity, inclusion and safety
- Previous comparable experience preferred
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Ability to follow instructions and seek help when needed
- Ability to maintain product quality and adhere to safety protocols
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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