Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $19.00
Work Schedule
Flexible
Benefits
Health care benefits
Paid Time Off
Mental Health Resources
401(k) Plan
Life insurance
associate discounts
Tuition Assistance
Job Description
Fred Meyer, based in Portland, Oregon, is a prominent retail chain that merged with The Kroger Company in 1998. With over 120 stores spanning Oregon, Washington, Idaho, and Alaska, Fred Meyer has become a trusted name in providing a wide range of products to communities in the Pacific Northwest. As part of the Kroger family, Fred Meyer carries forward a legacy of innovation, customer dedication, and community engagement. The company's mission is centered around the philosophy 'To Feed the Human Spirit,' emphasizing the importance of food and exceptional service in creating unique and memorable shopping experiences for its customers.
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Job Requirements
- Excellent customer service skills
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in a high paced environment
- Ability to manage conflict reasonably
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Strong communication and interpersonal skills
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review 'sell by' dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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