Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.75 - $13.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, a trusted name in the retail grocery industry, has evolved from a single Cincinnati grocery store over a century ago into the nation’s largest grocer, boasting nearly 2,800 stores across 35 states and operating under 28 different brand names. As America’s grocer, Kroger is deeply committed to bringing together diverse teams with a passion for food and people, united by the goal to Feed the Human Spirit. Kroger stands out in the marketplace by fostering an inclusive, ethical, and community-oriented work environment, emphasizing core values such as respect, honesty, integrity, diversity, inclusion, and safety.
This commitment to excellence a... Show More
This commitment to excellence a... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to operate kitchen and coffee shop equipment
- Ability to work flexible hours including weekends and holidays
- Ability to lift up to 50 pounds
- Must be able to perform essential job functions with or without reasonable accommodation
- Willingness to comply with safety and food handling standards
- Ability to provide support to diverse customer base
- Basic math skills
- Prior experience preferred but not required
Job Qualifications
- Excellent customer service skills
- Knowledge of food safety regulations and guidelines
- Ability to operate kitchen and coffee shop equipment
- Strong communication and teamwork skills
- Ability to manage conflict in a nonconfrontational manner
- Honesty and integrity
- Ability to follow directions
- Prior comparable experience preferred
- Ability to work in a fast-paced environment
- Basic math and cash handling skills
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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