Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, founded more than a century ago from a single grocery store in Cincinnati, has grown to become the nation’s largest grocer. With nearly 2,800 stores operating in 35 states under 28 different brand names, Kroger continues to lead the industry with a commitment to innovation, diversity, inclusion, and community engagement. As America’s grocer, Kroger is dedicated to bringing together passionate teams that share a common purpose: to feed the human spirit. Kroger takes pride in fostering an inclusive and respectful work environment where employees feel valued and supported in both their professional and personal growth. The company offers flexible... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Ability to perform tasks with accuracy and attention to detail
- Ability to follow safety and food safety regulations
- Ability to perform physical tasks required by the position
- Ability to work cooperatively with others
- Ability to manage conflict constructively
- Ability to act with honesty and integrity
- Ability to communicate effectively
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to answer customer questions regarding products
- Ability to prepare beverages and food items to recipe and standards
- Ability to use kitchen and coffee shop equipment properly
- Strong teamwork and collaboration skills
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when needed
- Ability to provide support to diverse groups including minors, individuals with special needs, and older adults
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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