Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $25.35
Work Schedule
Flexible
Job Description
King Soopers, based in Colorado, is a prominent supermarket chain that merged with The Kroger Company in 1983. Since then, it has expanded its reach with over 115 stores across Colorado and Wyoming, serving diverse communities with quality food and excellent customer service. As part of the Kroger family of companies, King Soopers carries a strong tradition of innovation and community involvement. It prides itself on bringing together teams who share a deep passion for food and customer care, uniting under the core mission: To Feed the Human Spirit. The company's culture emphasizes respect, honesty, integrity, diversity, inclusion, and safety,... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for extended periods
- Ability to lift and carry up to 25 pounds
- Must be able to perform the essential job functions with or without reasonable accommodation
- Ability to communicate effectively in English
- Willingness to adhere to company policies and procedures
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Knowledge of food preparation and safety standards is a plus
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic math skills for handling transactions
- Ability to operate coffee shop and kitchen equipment according to company guidelines
- Ability to manage time and multitask in a fast-paced setting
- Commitment to company values of respect, honesty, integrity, diversity, inclusion and safety
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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