Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.65 - $24.11
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Flexible Schedule
Job Description
King Soopers is a prominent grocery store chain based in Colorado, with a rich history and a strong commitment to serving its customers and communities. Founded many years ago and merged with The Kroger Company in 1983, King Soopers operates over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, King Soopers values diversity, teamwork, and innovation. They emphasize creating amazing experiences for customers, colleagues, and communities with a special focus on food and people, driven by the mission to Feed the Human Spirit. The company prides itself on maintaining a respectful, honest, and inclusive... Show More
Job Requirements
- High school diploma or equivalent preferred
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Ability to work cooperatively with others
- Ability to follow directions and company policies
- Must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to create welcoming and inclusive environment for customers
- Good knowledge of food and beverage products and preparation
- Strong teamwork and collaboration skills
- Ability to handle customer inquiries and provide appropriate product recommendations
- Competence using coffee shop equipment and tools
- Proficiency in performing inventory and stock management
- Knowledge of food safety and sanitation practices
- Ability to maintain calm and professionalism in a fast-paced environment
- Good communication and interpersonal skills
- Ability to follow safety procedures and company policies
- Willingness to learn and take on new challenges
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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