Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
Employee Discounts
Job Description
Kroger is the nation’s largest grocer, originating from a small grocery store in Cincinnati over a century ago and now boasting nearly 2,800 stores across 35 states that operate under 28 different names. As America’s grocer, Kroger prides itself on bringing together diverse, passionate teams united by a common purpose: to Feed the Human Spirit. With a strong history of innovation and a commitment to creating exceptional experiences, Kroger focuses on delighting customers, supporting communities, and fostering an engaging workplace where food is at the heart of everything. The company values respect, honesty, integrity, diversity, inclusion, and safety, which together... Show More
Job Requirements
- Excellent customer service skills
- Ability to work in a safe and clean environment
- Ability to treat customers and employees ethically and fairly
- Ability to promote an inclusive work environment
- Basic knowledge of food safety and product handling
- Ability to prepare beverages using proper equipment
- Ability to use coffee shop equipment like espresso machine and blender
- Ability to label, stock and inventory merchandise
- Ability to comply with safety procedures
- Ability to manage conflict in a nonconfrontational manner
- Ability to report safety risks and incidents
- Ability to provide support to minors and individuals with special needs
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to answer product questions and make suggestions
- Strong teamwork and collaboration skills
- Knowledge of food safety regulations and guidelines
- Ability to operate coffee shop equipment and kitchen appliances
- Ability to manage conflict reasonably and cooperatively
- Strong honesty and integrity
- Ability to follow directions and seek assistance
- Ability to work cooperatively in a fast-paced environment
- Ability to provide support to diverse customer groups
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate respect, honesty, integrity, diversity, inclusion and safety
- Create an environment that enables customers to feel welcome and appreciated
- Answer questions regarding products and make suggestions
- Collaborate with associates and promote teamwork
- Prepare beverage selections according to recipes and customer requests
- Tender transactions using company best practices
- Offer product samples and inform customers of specials
- Provide customers with fresh products and accurate portion sizes
- Recommend coffee shop items to customers
- Use coffee shop equipment according to guidelines
- Prepare, package, label and inventory ingredients
- Check product quality and review sell-by dates
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies
- Stay current with promotions and seasonal ads
- Comply with safety procedures and identify unsafe conditions
- Practice preventive maintenance on equipment
- Report customer or employee accidents and safety risks
- Manage conflict nonconfrontationally and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance as needed
- Provide support to minors, individuals with special needs, or older adults
- Perform essential job functions with or without accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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