Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Fred Meyer is a well-established retail company headquartered in Portland, Oregon. Since its merger with The Kroger Company in 1998, Fred Meyer has expanded its reach, proudly serving customers through over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of the larger Kroger family, Fred Meyer is dedicated to fostering a workplace that values diversity, inclusion, and community responsibility. The company thrives on a passion for food and people, united by the common mission to 'Feed the Human Spirit.' This mission shapes the company culture and the customer experience, emphasizing respect, honesty, integrity, and safety at every level... Show More
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to create an environment that enables customers to feel welcome, important and appreciated
- Knowledge of products sold within the department
- Ability to collaborate with associates and promote teamwork
- Ability to prepare beverage selections to recipe and standards
- Familiarity with handling transactions using company best practices
- Skills in offering product samples and informing customers of specials
- Competency in using all coffee shop equipment
- Ability to check product quality and ensure freshness
- Capability to follow safety procedures and food safety regulations
- Ability to manage conflict reasonably and cooperatively
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Ability to provide support and assistance to customers with special needs
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
No experience required
Job Location
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