Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
Training and development programs
Job Description
Kroger is a leading American grocery retailer with a rich history that dates back over a century to a small grocery store in Cincinnati. Today, Kroger is recognized as the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different brand names. This expansive reach allows Kroger to serve millions of customers daily, offering a wide variety of quality products and services designed to cater to diverse needs. With a strong commitment to innovation and community engagement, Kroger has continually evolved to deliver exceptional shopping experiences and promote sustainability across its operations. The company culture is deeply... Show More
Job Requirements
- Excellent customer service skills
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environments
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Collaborate with associates and promote teamwork to help achieve company and store goals
- Prepare beverage selections to recipe and standards and to customer requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items
- Inform customers of coffee shop specials
- Provide customers with fresh products and correct portion size to prevent shrink
- Recommend coffee shop items to customers
- Use equipment such as refrigerators, freezers, slicers and ovens according to company guidelines
- Prepare, package, label and inventory ingredients and merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering and shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance on equipment and notify appropriate managers of repair needs
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity to store management
- Work cooperatively in high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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