
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Medical
Dental
Vision
Prescription coverage
flexible scheduling
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger is the nation’s largest grocery retailer, with nearly 2,800 stores operating under 28 different names across 35 states. Founded over a century ago as a tiny grocery store in Cincinnati, Kroger has grown into a company that prides itself on innovation and dedication to serving customers, communities, and associates alike. As America’s grocer, Kroger takes immense pride in fostering diverse teams passionate about food and people, united with a purpose to Feed the Human Spirit. The company’s core values include respect, honesty, integrity, diversity, inclusion, and safety, which guide every action within the workplace and the broader community.
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Job Requirements
- Must have excellent customer service skills
- Any previous comparable experience preferred
- Ability to work cooperatively in a high paced environment
- Knowledge of food safety regulations and guidelines
- Strong communication and interpersonal skills
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Ability to provide support and assistance through direct interaction with diverse customers including minors and special needs individuals
- Must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Previous comparable experience preferred
- Ability to work cooperatively in a high-paced environment
- Knowledge of food safety regulations
- Strong communication and interpersonal skills
- Ability to manage conflicts in a nonconfrontational manner
- Honesty and integrity
- Ability to follow directions and seek assistance
- Ability to support diverse customers including minors, individuals with special needs, and older adults
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment
- Offer the right products at the right time with fair and accurate pricing
- Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety
- Answer customer questions about products and make suggestions
- Collaborate with associates to achieve company and store goals
- Prepare beverage selections to recipe standards and customer requests
- Provide product samples and inform customers of coffee shop specials
- Use coffee shop equipment properly and maintain product quality
- Label, stock, and inventory department merchandise
- Reinforce safety programs and adhere to food safety regulations
- Report product ordering or shipping discrepancies
- Notify management of accidents, safety risks, or illegal activities
- Work cooperatively in a high-paced, sometimes stressful environment
- Manage conflicts reasonably and cooperate
- Act with honesty and integrity
- Follow directions and seek assistance as needed
- Provide support through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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