Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Job Description
Fry's Food Stores, a proud member of The Kroger Company since 1983, stands as a leading grocery retailer in Arizona, operating over 120 stores across the state. With a rich history that blends innovation and community commitment, Fry's has established itself as a cornerstone for quality food and exceptional customer experiences in the region. The company embraces diversity, inclusion, and a strong sense of community responsibility, striving to create welcoming environments where customers and employees alike feel valued and respected. As part of the Kroger family, Fry's Food Stores benefits from a vast network and resources aimed at enhancing the... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work cooperatively in a high paced environment
- Ability to manage conflict in a reasonable and cooperative manner
- Must act with honesty and integrity
- Ability to follow directions and seek help when needed
- Ability to support and assist minors, individuals with special needs, and older adults
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Previous comparable experience preferred
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Strong communication and interpersonal skills
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Ability to support and assist minors, individuals with special needs and/or older adults
- Ability to perform essential job functions with or without reasonable accommodation
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop including refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment including espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by inspecting equipment and notify appropriate manager of items needing repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activities including robbery, theft or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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