Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.45 - $21.27
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Ralphs, based in California, is a well-established supermarket chain that became part of The Kroger Company in 1998. With over 180 stores throughout the state, Ralphs proudly serves its customers by providing a wide selection of quality groceries and exceptional customer service. As a member of the Kroger family of companies, Ralphs embraces a culture focused on diversity, inclusion, and community involvement, making it more than just a grocery store—it’s a place where people come together with a shared purpose: to feed the human spirit. The company places a high value on respect, honesty, integrity, and safety, ensuring that every... Show More
Job Requirements
- Excellent customer service skills
- Ability to work in a team environment
- Willingness to learn and follow company procedures
- Ability to handle cash transactions accurately
- Ability to communicate clearly and effectively
- Dependability and good attendance
- Physical ability to stand for extended periods
- Flexibility to work various shifts, including weekends and holidays
- Must be able to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in a team environment
- Strong communication skills
- Ability to follow safety and food handling guidelines
- Basic math and cash handling skills
- Dependability and punctuality
- Ability to learn and apply new information quickly
- Ability to manage conflict in a nonconfrontational manner
- Demonstrated honesty and integrity
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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