Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
professional growth
Job Description
Graton Resort & Casino is a premier entertainment destination located in Northern California, known for its exceptional hospitality, world-class gaming, and upscale dining experiences. As a leader in the casino and resort industry, Graton Resort & Casino prides itself on delivering unparalleled service and maintaining a welcoming atmosphere for all guests. With a commitment to excellence, the resort continually fosters a culture of respect, teamwork, and innovation, ensuring both guests and employees thrive in a positive environment. The resort offers various amenities including gaming floors, entertainment venues, exquisite dining outlets, and comfortable accommodations, making it a sought-after destination for visitors... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality
- ability to lead and motivate a team
- strong communication skills
- availability to work flexible hours including weekends and holidays
- ability to maintain composure under pressure
- basic math skills for inventory tracking
Job Qualifications
- high school diploma or equivalent
- prior supervisory experience in hospitality or food service
- strong leadership and communication skills
- ability to train and delegate tasks
- excellent guest service orientation
- knowledge of health and safety standards
- problem-solving and conflict resolution skills
- ability to work in a fast-paced environment
Job Duties
- practice and promote company culture and service standards
- follow policies and procedures and suggest improvements
- maintain calm demeanor during high volume
- anticipate guest and outlet needs
- foster cooperative working climate
- deliver exceptional guest service
- follow health, safety and sanitation guidelines
- establish and maintain product and supply par levels
- conduct pre-shift huddles
- respond to and resolve guest issues promptly
- assist with month-end inventory
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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