Applegreen USA Welcome Centers Central Services logo

Starbucks Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a prominent operator of over 80 travel plazas throughout the Northeast and Midwest regions. These travel plazas are designed to offer extensive convenience and comfort to travelers, featuring a wide variety of retail shopping and diverse food options from some of the most well-known food brands such as Auntie Anne's, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many others. The company is dedicated to creating a welcoming and satisfying experience for travelers, aiming to refresh them on their journeys by providing high-quality services and products that cater to their... Show More

Job Requirements

  • Able to stand and walk for an extended period of time
  • frequently bend, twist, lift and carry at least 40 pounds
  • requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • available to work a flexible schedule including days, nights, weekends, and holidays
  • maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Cash handling and customer service experience
  • shift supervisor or leadership experience preferred
  • ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner

Job Duties

  • Lead the activities of team members on shift
  • consistently provide friendly customer service by engaging in positive, helpful interactions with customers and appropriately resolve customer complaints
  • complete opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
  • ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • stock, clean, and sanitize workstation and equipment
  • actively cross-sell and up-sell products
  • maintain a solid knowledge of products and services available in the plaza
  • assist in the training of new team members
  • follow required brand standards, food safety requirements, as well as all company policies and procedures
  • inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced
  • execute a variety of other tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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