Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee Discounts
Professional Development
Job Description
Michigan State University, located in East Lansing, Michigan, is a world-renowned institution committed to academic excellence and community engagement. It offers a diverse and inclusive work environment with a strong emphasis on professional development and student support. The university's Residential and Hospitality Services department provides exceptional culinary and retail services to students, faculty, and visitors, maintaining high standards of quality and customer satisfaction. The department is known for its vibrant on-campus dining options, including branded services such as Starbucks, where operational leadership plays a crucial role in delivering superior guest experiences and operational efficiency.
The Starbucks Operations Supervisor ... Show More
The Starbucks Operations Supervisor ... Show More
Job Requirements
- Knowledge normally acquired from specialized training such as that acquired in one year of college, technical, vocational, trade or business school
- one to three years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment
- requires one to three years supervisory experience
- or an equivalent combination of education and experience
Job Qualifications
- Experience and education in management
- ability to work in extremely fast paced, highly mobile student guest environment
- previous work in team management setting
- prior experience creating partner and vendor win-win relationships
- experience with point-of sale system, employee scheduling and basic human resources functions
- preferred Starbucks certification in the area of employment
Job Duties
- Manage multiple Starbucks locations in Culinary Services on campus
- maintain guest service and quality standards by utilizing Residential and Hospitality Services values
- assist in staffing
- prepare special and periodic financial reports and maintain unit records
- forecast needs and order product to maintain inventory levels
- serve as a liaison with guests, vendors, and University departments and partners
- maintain health and safety standards in all operations
- maintain Starbucks brand standards and compliance
- assist and oversee student and support employees in executing various Barista roles according to Starbucks standards and policies
- train to be Barista certified with ongoing Starbucks certifications
- learn and craft over 100 food and beverage codes and recipes
- maintain brand specific equipment
- manage retail and food store ordering through various vendors
- upkeep frozen and dry inventory and stock in accordance with health, safety, and Starbucks quality standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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