Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $60,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
team environment
Job Description
Safeway, a leading supermarket chain known for its commitment to quality products and excellent customer service, operates a variety of departments to cater to diverse customer needs. One of its notable services includes the Starbucks Department, which brings the renowned coffeehouse experience into Safeway stores, combining convenience with exceptional beverage quality. Safeway has established itself as a key player in the grocery retail industry, emphasizing customer satisfaction, innovation, and consistent improvement in all its service areas.
The Starbucks Department Manager at Safeway is a pivotal role focused on delivering superior customer service while managing daily operations within the Starbuc... Show More
The Starbucks Department Manager at Safeway is a pivotal role focused on delivering superior customer service while managing daily operations within the Starbuc... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Ability to communicate effectively
- Basic computer skills
- Ability to supervise and manage staff
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Ability to follow company customer service procedures
- Demonstrated prior customer service skills or related experience
- Ability to interact with customers and co-workers
- Ability to understand and follow directions
- Desired: Prior management experience
Job Duties
- Provide customer service as currently defined by the employer within the scope of the position and within company policy
- Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
- Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
- Provide financial reporting to Store Manager and Field Supervisor
- Ensure product quality
- Change signs and prices as directed by merchandising
- Write order in the order guidebook and enter into computer
- Check order for completeness upon arrival
- Brew coffee, tea and chocolate
- Operate electronic cash register to total customers' final bill
- Receive payment for customer purchase and count back correct change
- Maintain cleanliness of coffee service area of the store
- Sets up and maintains displays in coffee area
- Replace stock in preparation area from supply area
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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