Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global leader in the hospitality industry, specializing in airport dining and retail services. With a rich history of enhancing travel experiences, HMSHost operates in numerous airports worldwide, providing travelers with high-quality food and beverage options. The company prides itself on delivering exceptional customer service, innovative dining concepts, and a welcoming atmosphere that caters to the diverse needs of travelers. HMSHost fosters a dynamic, inclusive work environment where employees are valued and provided with opportunities for growth and career development. Their commitment to excellence has made them a trusted partner in airport hospitality, continuously striving to exceed guest... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred but not required
- Ability to stand for extended periods
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Commitment to providing excellent customer service
- Willingness to learn and adapt in a fast-paced environment
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Eagerness to learn new things and able to pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules, and request assistance when needed
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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