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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $22.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Hy-Vee, a respected and community-focused supermarket chain, prides itself on fostering a supportive and engaging work environment. Known for its commitment to delivering excellent customer service and quality products, Hy-Vee operates more than 280 stores across the Midwest. The company’s culture is built on the foundation of teamwork, integrity, and a strong customer-first mentality. At Hy-Vee, employees are considered the driving force behind the company’s success, and the organization emphasizes a culture where people feel valued and motivated to contribute. Hy-Vee promises "a helpful smile in every aisle," reflecting its dedication to exemplary customer interactions and satisfaction.
The Coffee Sh... Show More
The Coffee Sh... Show More
Job Requirements
- High school or equivalent experience
- over one year of related work experience
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to compose original correspondence
- interpret written instructions
- interview job applicants
- follow technical manuals
- have increased contact with people
- ability to stand, walk, climb, balance, stoop, kneel, reach, push, pull, lift up to 100 pounds with assistance
- ability to perform repetitive motions
- ability to work in fast-paced environments
- must report to work on time
- adheres to company policies and guidelines
Job Qualifications
- High school diploma or equivalent
- over one year of related work experience
- ability to solve practical problems
- arithmetic skills including fractions, decimals, and percentages
- ability to compose original correspondence and interpret instructions
- ability to follow technical manuals
- strong interpersonal and communication skills
- supervisory experience preferred
- knowledge of sanitation and safety procedures
Job Duties
- Maintains a positive attitude
- creates an atmosphere of friendliness and fun through flexibility and teamwork
- generates a friendly atmosphere by encouraging employees to greet and speak to customers
- provides prompt, courteous, and efficient service to customers and sets a good example
- sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to products, securing out-of-reach products, loading or unloading heavy items, taking customer suggestions, and enhancing the shopping experience
- answers the telephone promptly and provides friendly, helpful service including taking product orders
- recruits, hires, trains, supervises, disciplines, and evaluates all department employees
- determines department goals with store director
- determines weekly work schedule and establishes daily work plan for the department
- inspects signage and displays for quality and quantity of merchandise and orders product for replenishment
- handles and satisfies customer issues
- communicates with employees regarding sales and ideas
- figures retail pricing and ensures correct pricing
- extends and posts invoices and oversees department bookkeeping
- analyzes weekly and monthly sales and trends, prepares ad projections and writes ads
- conducts inventory of the department
- plans displays, promotions, and determines pre-orders
- ensures proper temperatures and storage procedures to guarantee freshness and control shrink
- troubleshoots equipment and ensures maintenance
- maintains store appearance and equipment consistently
- completes and implements Advanced Store Training
- maintains consistent speed of service by meeting staffing requirements
- adheres to personal hygiene, dress guidelines, company policies, and store guidelines
- reports to work scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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