Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality management company known for its extensive portfolio of hotels and an ambitious pipeline of new properties and acquisitions. However, the essence of Ascent Hospitality goes beyond mere numbers or scale; it is fundamentally about people. The company prides itself on fostering a culture that delivers memorable experiences not only for its guests but also for all team members. This people-centric approach is the foundation on which Ascent Hospitality operates and grows. The company consistently seeks individuals who value teamwork and a unified purpose, especially in leadership roles. These leaders are expected to have a... Show More
Job Requirements
- Ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- meet store operating policies and standards including quality beverages and food products cash handling and store safety and security with or without reasonable accommodation
- engage with and understand our customers including discovering and responding to customer needs through clear and pleasant communication and requesting clarification when necessary
- prepare food and beverages to standard recipes or customized for customers including recipe changes such as temperature quantity of ingredients or substituted ingredients
- available to perform many different tasks within the store during each shift
- must be able to understand read write and speak English above a basic level to effectively communicate with team members and guests
- must maintain a neat and professional appearance upholding company appearance standards at all times
- must be able to apply commonsense understanding in carrying out instructions
- must be able to comply in standardized situations with only occasional or no variation
- must be able to work without constant supervision
- must be able to work well as a part of a team
Job Qualifications
- Prior food and beverage experience preferred
- prior coffee or barista experience preferred
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- meet store operating policies and standards including providing quality beverages and food products cash handling and store safety and security
- engage with and understand customers including discovering and responding to customer needs through clear and pleasant communication
- prepare food and beverages to standard recipes or customized for customers including recipe changes
- available to perform many different tasks within the store during each shift
- must be able to understand read write and speak English above a basic level
- must maintain a neat and professional appearance upholding company appearance standards at all times
- must be able to apply commonsense understanding in carrying out instructions
- must be able to comply in standardized situations with only occasional or no variation
- must be able to work without constant supervision
- must be able to work well as a part of a team
Job Duties
- Welcome and acknowledge all guests according to company standards providing eye contact and a warm welcome as they enter the coffee shop area
- anticipate and address guests' service needs assist individuals with disabilities and thank guests with genuine appreciation
- act with integrity honesty and knowledge that promote the culture values and mission of the company
- maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- anticipate customer and store needs by constantly evaluating environment and customers for cues
- deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer discovering and responding to customer needs
- follow operational policies and procedures including those for cash handling and safety and security to ensure the safety of all team members during each shift
- maintain a clean and organized workspace so that team members can locate resources and product as needed
- provide quality beverages whole bean and food products consistently for all customers by adhering to all recipe and presentation standards
- follow health safety and sanitation guidelines for all products
- maintain regular and punctual attendance
- available to work flexible hours that may include early mornings evenings weekends nights and or holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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