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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.25 - $13.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
team environment
Career advancement opportunities

Job Description

Rock City Enterprises is a vibrant company committed to delivering exceptional guest experiences through its various businesses, one of which is operating Starbucks cafes. Known for its dedication to quality and community engagement, Rock City Enterprises emphasizes creating memorable moments for both guests and partners alike. The organization prides itself on fostering a culture that values teamwork, exemplary service, and adherence to high operational standards, all while promoting a positive and welcoming environment. As a partner with Starbucks, Rock City Enterprises upholds the renowned standards of the coffee giant, ensuring every cup served signals quality, consistency, and care.
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Job Requirements

  • Previous barista or food service experience preferred but not required
  • Friendly, kind personality with a strong desire to contribute to a team-oriented environment
  • Ability to present a professional, engaging, and polite image to guests and partners
  • Effective communication skills in one-on-one and small group settings
  • Ability to read and understand training materials and operational procedures
  • Ability to work effectively in a fast-paced environment
  • Strong basic math skills for handling money and processing transactions accurately
  • Regular use of hands and fingers
  • Ability to stand, walk, stoop, kneel, or crouch frequently
  • Ability to lift/move up to 20 pounds
  • Flexible schedule availability, including nights, weekends, holidays, and special events

Job Qualifications

  • Previous barista or food service experience preferred but not required
  • Friendly, kind personality with a strong desire to contribute to a team-oriented environment
  • Ability to present a professional, engaging, and polite image to guests and partners
  • Effective communication skills in one-on-one and small group settings
  • Ability to read and understand training materials and operational procedures
  • Ability to work effectively in a fast-paced environment
  • Strong basic math skills for handling money and processing transactions accurately

Job Duties

  • Deliver excellent guest service to internal and external customers in alignment with the organization's mission, culture, and values
  • Model appropriate guest and partner interactions at all times
  • Create a welcoming and positive cafe experience for all guests
  • Prepare and present beverages, whole bean products, and food items according to Starbucks recipes and quality standards
  • Maintain consistency, accuracy, and speed in beverage preparation
  • Perform opening and closing procedures as assigned
  • Operate the cash register and Point-of-Sale (POS) system accurately
  • Restock supplies and ingredients as needed to ensure smooth daily operations
  • Maintain a clean and organized workspace, including bar, back-of-house, and seating areas
  • Follow all health, safety, and sanitation guidelines
  • Adhere to Starbucks and Rock City Enterprises safety, security, and cash handling procedures
  • Work collaboratively with team members to support efficient operations
  • Follow Starbucks and Rock City Enterprises employment policies and procedures
  • Perform other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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