Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k) Plan
Job Description
Experience the thrill of downtown Salt Lake City at the Marriott Downtown at City Creek, a premier hotel located at the vibrant heart of the city. This Marriott property is renowned for seamlessly blending modern style with the spirit of the great outdoors, providing guests with a unique hospitality experience. The hotel’s prime location across from The Salt Palace Convention Center and just a block from the TRAX light rail system positions it as the epicenter for exciting conventions, group events, and local adventures. Guests appreciate the hotel’s warm, contemporary atmosphere coupled with its proximity to Salt Lake City's most... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to work in a fast-paced environment
- strong interpersonal skills
- basic math proficiency
- availability to work flexible hours including weekends and holidays
- ability to handle cash transactions accurately
- compliance with attendance policies
- legal authorization to work in the United States
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing
- ability to operate a keyboard and Point of Sale procedures
- ability to effectively deal with and resolve conflict situations such as inaccurate check total
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as supervisors, coworkers and the public
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly and close the check to the proper method of payment
- ensure guest satisfaction and tactfully negotiate resolution in the event of dissatisfaction
- maintain the highest level of standards for all product preparation
- clean or sanitize work areas, utensils, equipment, service stations or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at the end of the shift
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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