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Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to quality products and customer service excellence. With stores located across the Midwest, Hy-Vee prides itself on creating a welcoming shopping environment where team members work collaboratively to ensure that customers have a positive experience. The company’s philosophy centers on teamwork, respect, and a growth mindset, which fosters continuous improvement both for its employees and the shopping community. Hy-Vee emphasizes a helpful and friendly atmosphere, symbolized by their promise to provide "a helpful smile in every aisle." This culture extends to all areas of the store, including the coffee shop... Show More
Job Requirements
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Must be able to carry out detailed but uninvolved written or verbal instructions
- Must be able to perform simple addition and subtraction
- Must possess the ability to understand and follow verbal or demonstrated instructions
- Must be able to stand, walk, push, pull, lift up to 50 pounds occasionally
- Must adhere to company policies on personal hygiene and dress
- Must report to work as scheduled and be punctual
- Successful completion of a pre-employment drug screen required
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved instructions
- Ability to perform simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Good communication skills
- Ability to work cooperatively with others
- Basic computer skills for register operation
- Capable of standing for extended periods
- Able to lift up to 50 pounds occasionally
- Able to maintain friendly and professional demeanor
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures an adequate food supply is ready and on hand following a production list
- Anticipates product needs daily
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment where applicable
- Removes trash in a timely manner
- Maintains strict adherence to personal hygiene and dress guidelines
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of the store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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