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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned family-focused resort brand specializing in providing memorable vacation experiences through its indoor water parks, comfortable accommodations, and a variety of entertainment options. With locations throughout North America, Great Wolf Lodge has established itself as a leading destination for family fun, combining the excitement of water adventures with the convenience of comprehensive resort amenities. The company is known for its welcoming atmosphere, commitment to guest satisfaction, and dedication to creating a positive work environment for its employees. As part of its team, employees are embraced as part of the "Pack," where growth, inclusivity, and well-being... Show More
Job Requirements
- At least 16 years of age
- Some high school education or equivalent
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills
- Proven customer service and communication skills
- Able to read and interpret English manuals
- Successful criminal background and drug screen
Job Qualifications
- Some high school education or equivalent
- Proven customer service skills and communication skills
- Experience utilizing basic math skills with ability to add, subtract, multiply and divide
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of a criminal background and drug screen
- Previous experience demonstrating strong customer service is desired
- Prior experience utilizing restaurant equipment and sanitation standards is desired
- Ability to multi-task and prioritize a variety of tasks with minimal direction is desired
- Previous experience with cash transactions and point of sale systems is desired
- Proven teamwork skills are desired
Job Duties
- Communicates with guests to take food and beverage orders
- Prepares customer food and beverage orders
- Provides outstanding customer service and engage in suggestive selling
- Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
- Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
- Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
- Assists in other food outlets as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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