Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
PTO
healthcare
Competitive 401k match
Job Description
OTG Concessions Management, LLC, in partnership with Starbucks®, is revolutionizing airport hospitality by creating a unique and innovative environment that serves millions of travelers annually across North America. With over 300 dining and retail locations in 11 airports throughout the USA and Canada, OTG employs more than 5,000 crewmembers who are passionate about delivering exceptional service and memorable travel experiences. OTG's steadfast commitment to excellence and innovation makes it a standout leader in the hospitality sector, particularly in airport food service and retail. Their collaboration with Starbucks® combines world-class coffee offerings with top-tier travel hospitality, redefining customer service standards at... Show More
Job Requirements
- Must be at least 18 years of age
- Fully conversational in English
- Able to lift 35 pounds in weight
- Must be able to stand for extended periods, stoop, kneel and crouch
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
- Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders
Job Qualifications
- Must be at least 18 years of age
- Fully conversational in English
- Able to lift 35 pounds in weight
- Must be able to stand for extended periods, stoop, kneel and crouch
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
- Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders
Job Duties
- Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team
- Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed
- Deliver the OTG experience to all guests by prioritizing their needs and connecting with them
- Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew
- Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards
- Follow health, safety, and sanitation guidelines for all products
- Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately
- Maintain a clean, neat, and well-groomed appearance
- Perform other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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