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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $24.10
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401k
employee discount
Job Description
WHSmith North America is a prominent global travel retailer operating a network of over 1,700 stores across 30 countries, with a robust presence in airports and resorts throughout North America. As part of the WHSmith family, which incorporates Marshall Retail Group (MRG) and InMotion, the company commands over half of its international store estate in this region. This extensive network allows WHSmith North America to offer a wide array of specialty retail experiences, designed specifically for travelers seeking quality products and exceptional service. Dedicated to fostering a diverse and inclusive workforce, WHSmith upholds equal employment opportunity principles, ensuring all qualified... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards including quality, cash handling, and safety, with or without reasonable accommodation
- Engage with customers and respond to their needs through clear and pleasant communication
- Prepare food and beverages to standard or customized recipes
- Available to perform various tasks within the store each shift
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus
- Ability to learn quickly
- Strong interpersonal skills
- Ability to understand and carry out oral and written instructions
- Ability to work effectively as part of a team
- Ability to build and maintain customer relationships
Job Duties
- Craft beverages to standard or customized recipes
- Provide excellent customer service with a friendly and engaging attitude
- Maintain a clean and welcoming store environment
- Handle cash and transactions accurately
- Follow store safety and security policies
- Meet quality standards for food and beverage products
- Perform multiple tasks within the store during each shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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