Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $15.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a renowned hospitality company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. Unlike many companies that solely focus on numbers, Ascent Hospitality values people at its core, establishing a culture that creates memorable experiences for both team members and guests. This foundation reflects in their operations and the way their team collaborates for a unified purpose. The company fosters a work environment that encourages teamwork, mutual respect, and dedication to excellent service. They are continuously seeking individuals who embody these values and are passionate about serving others while adapting to... Show More
Job Requirements
- high school diploma or equivalent
- prior food and beverage experience
- ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
- effective communication skills in English
- ability to maintain neat and professional appearance
- ability to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- ability to comply with health, safety and sanitation guidelines
- physical ability to lift up to 50 pounds
- ability to work without constant supervision
Job Qualifications
- prior food and beverage experience
- coffee/barista experience
- restaurant experience preferred
- ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- engage with and understand customers, including discovering and responding to customer needs through clear and pleasant communication and requesting clarification when necessary
- prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- available to perform many different tasks within the store during each shift
- must be able to understand, read, write and speak English above a basic level to effectively communicate with Team Members and Guests
- must maintain a neat and professional appearance upholding Company appearance standards at all times
- must be able to apply commonsense understanding in carrying out instructions
- must be able to comply in standardized situations with only occasional or no variation
- must be able to work without constant supervision
- must be able to work well as a part of a team
Job Duties
- Welcome and acknowledge all guests according to company standards, providing eye contact and a warm welcome as they enter the coffee shop area
- anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- act with integrity, honesty and knowledge that promote the culture, values and mission of the company
- maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- anticipate customer and store needs by constantly evaluating environment and customers for cues
- deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- follow operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift
- maintain a clean and organized workspace so that Team Members can locate resources and product as needed
- provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- maintain regular and punctual attendance
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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