Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid training
Job Description
Hy-Vee is a well-established grocery store chain known for its commitment to customer service and community engagement. With locations across various states, Hy-Vee prides itself on creating a shopping experience that focuses on quality, freshness, and helpful service. The company culture emphasizes partnerships, growth mindset, professionalism, and a customer-focused approach. Hy-Vee believes that its employees are its greatest strength, promising 'a helpful smile in every aisle,' which reflects the company’s dedication to fostering a positive and supportive environment both for customers and team members.
The Coffee Shop at Hy-Vee is a vibrant part of the overall store experience, of... Show More
The Coffee Shop at Hy-Vee is a vibrant part of the overall store experience, of... Show More
Job Requirements
- Must be able to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- Visual clarity at a distance of more than 20 inches and less than 20 feet with or without correction, including color vision, depth perception and field of vision
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to report to work on schedule and on time
- Adherence to company policies and individual store guidelines
- Employment contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to do simple addition and subtraction
- Possess the ability to understand and follow verbal or demonstrated instructions
- Must have the ability to carry out detailed but uninvolved written or verbal instructions
- Ability to write identifying information and request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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