Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to community, quality products, and exceptional customer service. With a strong presence in the Midwest, Hy-Vee operates multiple stores featuring a broad range of departments such as grocery, perishables, health and wellness, and food service, including coffee shops. The company places a great emphasis on employee engagement and fostering a positive work environment. Employees are encouraged to bring their best selves to work to ensure customer satisfaction and a friendly shopping experience. Hy-Vee prides itself on promising "a helpful smile in every aisle," a reflection of the company’s dedication to... Show More
Job Requirements
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Must be able to physically perform medium work, exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction, copying figures, counting and recording
- Ability to understand and follow verbal or demonstrated instructions, write identifying information, request supplies orally or in writing
- Willingness to complete a pre-employment drug screen
Job Qualifications
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction, copying figures, counting and recording
- Ability to understand and follow verbal or demonstrated instructions, write identifying information, request supplies orally or in writing
- Customer service skills
- Teamwork abilities
- Basic food handling knowledge
- Knowledge of safety and cleanliness standards
- Ability to work within a team
- Good communication skills
- Professionalism
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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