Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
PTO
healthcare
401k Match
Job Description
OTG Concessions Management, LLC has established itself as a leader in the airport hospitality industry, known for creating exceptional dining and retail experiences at leading airports throughout the USA and Canada. With over 300 in-terminal locations and more than 5,000 dedicated crewmembers, OTG serves millions of travelers each year, continuously pushing the boundaries of innovation and excellence. The company recently partnered exclusively with Starbucks to redefine airport hospitality through a unique and dynamic operation that blends the brand's globally recognized quality with OTG's industry expertise. This partnership aims to enhance the airport journey by delivering consistent, high-quality service and products... Show More
Job Requirements
- Must be at least 18 years of age
- Fully conversational in English
- Able to lift 35 pounds in weight
- Must be able to stand for extended periods, stoop, kneel and crouch
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
- Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders
Job Qualifications
- Must be at least 18 years of age
- Fully conversational in English
- Able to lift 35 pounds in weight
- Must be able to stand for extended periods, stoop, kneel and crouch
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
- Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders
Job Duties
- Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team
- Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed
- Deliver the OTG experience to all guests by prioritizing their needs and connecting with them
- Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew
- Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards
- Follow health, safety, and sanitation guidelines for all products
- Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately
- Maintain a clean, neat, and well-groomed appearance
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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