Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Discounted parking
subsidized TRAX passes
vacation days
sick leave
Job Description
Marriott Downtown at City Creek is a premier hotel situated in the vibrant heart of downtown Salt Lake City, Utah. This establishment offers guests a unique blend of modern style and the spirit of the great outdoors, making it a favored destination for travelers and visitors attending conventions and events. Located strategically across from The Salt Palace Convention Center and a block from TRAX, Marriott Downtown at City Creek serves as an epicenter for exciting conventions and group events, welcoming a diverse clientele. The hotel is part of the HEI Hotels and Resorts family, which is committed to creating inclusive... Show More
Job Requirements
- High school diploma or equivalent
- basic mathematical skills
- ability to operate a cash register and Point of Sale system
- strong communication skills
- able to stand and sit for extended periods
- availability to work flexible hours
- willingness to adhere to attendance policies
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- ability to operate a keyboard and Point of Sale procedures
- ability to effectively deal with and resolve conflict situations such as inaccurate check total
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences including supervisors, coworkers, and the public
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to, and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly and close the check to the proper method of payment, i.e., cash, credit card or house charge
- ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- maintain the highest level of standards for all product preparation
- clean or sanitize work areas, utensils, equipment, service stations or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at the end of the shift and ensure accountability
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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