Job Overview
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development
Job Description
The Company is a dynamic hospitality establishment operating around the clock, 24 hours a day and 7 days a week, to meet the diverse needs of its guests at any time. This continuous operational demand calls for flexibility in shift schedules, including variations in workdays, start and end times, and hours worked each week. Situated within a broader hospitality environment, the Company upholds impeccable standards of guest service, safety, and operational efficiency. Known for its commitment to excellence and service quality, it serves a broad clientele with consistency and professionalism in every interaction. The environment fosters a supportive workplace culture,... Show More
Job Requirements
- high school diploma or equivalent
- ability to work flexible shifts including nights, weekends and holidays
- prior customer service experience preferred
- basic math skills
- knowledge of food safety and sanitation practices
- ability to lift light to medium weight items
- effective communication skills
- willingness to comply with company policies and procedures
Job Qualifications
- able to work flexible shifts including nights, weekends and holidays
- excellent communication and interpersonal skills
- prior experience in customer service preferred
- basic math skills for handling transactions
- knowledge of food safety and sanitation standards
- ability to follow recipes and instructions accurately
- teamwork and cooperation skills
- high school diploma or equivalent preferred
Job Duties
- greet guests and answer all questions about the menu
- accurate and prompt order taking
- prompt preparation of beverages in accordance with prescribed procedures and brand standards
- timely delivery of beverages/food to guests
- prepare check and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures
- report all tips in compliance with company policy and irs regulations
- immediately clean all spills and breakage
- clean equipments and areas
- restock service items
- on time and at work when scheduled, and in proper uniform
- attend department meetings as scheduled
- consistent professional and positive attitude and actions when communicating with guests and associates
- report all incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken
- comply with policies and procedures
- practice safe work habits and comply with sanitary, safety, security and emergency procedures
- write shift reports including reports on any incidents of theft, accidents or injuries when assigned
- check with manager / supervisor before leaving work area for any reason
- perform special projects and other responsibilities as assigned
- participate in task forces and committees as requested
- any other tasks / duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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