Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to customer service and community involvement. With a strong emphasis on employee engagement and a positive work environment, Hy-Vee prides itself on delivering excellent service across its stores nationwide. As a trusted name in grocery retail, Hy-Vee operates a variety of departments, including fresh foods and specialty sections like coffee shops, ensuring a comprehensive shopping experience for its customers. The company fosters a culture where every employee is valued and empowered to contribute to the overall success and customer satisfaction of the store. Hy-Vee's dedication to its workforce is evident... Show More
Job Requirements
- must be 18 or older
- less than high school or equivalent experience
- six months or less of similar or related work experience
- must be able to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- must have ability to understand and follow verbal or demonstrated instructions
- must be able to perform medium work including lifting up to 50 pounds
- must be able to stand, walk, climb, balance, stoop, kneel, crouch, reach, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
- must maintain personal hygiene and dress according to company guidelines
- must report to work on time and as scheduled
Job Qualifications
- less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- possess the ability to understand and follow verbal or demonstrated instructions
- good customer service skills
- ability to work as part of a team
- attention to detail
- ability to maintain cleanliness and food safety standards
- good communication skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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