Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain operating across multiple states in the US, known for its commitment to customer service and high-quality products. The company prides itself on the culture of teamwork, respect, and encouragement among its employees with a focus on creating a positive shopping experience for all customers. Hy-Vee's mission emphasizes a helpful smile in every aisle, highlighting the value placed on friendly and courteous customer interactions and a supportive work environment. The stores operate in a dynamic retail setting that focuses on fresh groceries, perishables, and specialty departments like coffee shops to meet a variety of consumer... Show More
Job Requirements
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Ability to work cooperatively with others as a team
- Must be able to perform medium physical work including exerting up to 50 pounds of force occasionally
- Must have clarity of vision at a distance and depth perception
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Must adhere to company personal hygiene and dress guidelines
- Must report to work when scheduled and on time
- Must work night and weekend shifts as required
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to understand and follow verbal or demonstrated instructions
- Basic math skills including simple addition and subtraction
- Ability to write identifying information
- Effective oral communication skills
- Ability to work cooperatively with others as a team
- Customer service orientation
- Professionalism and a positive attitude
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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